Learn More About Our Company

Our History

We’ve grown from a mom-and-pop shop selling and servicing typewriters to adding machines to one of the largest independent office equipment companies in North America.

Pro-Certified Technicians

We’ve proven our dedication to providing exceptional service by attaining the Pro-Tech Service Award from Konica Minolta.

Local Support

With our strategic network of technicians, we offer guaranteed response times for clients with Service Agreements.

5-Year Service Guarantee

We back our solutions with a five-year service guarantee that will keep your machines running smoothly for their entire lifespan.

Help Desk

Access help and resources 24/7 through First Pass, a help desk that mitigates issues faster.

Our Leasing Code of Ethics

Purchasing a new device is a big ​​​​​​​capital investment. That’s why we have leasing options.

Mission Statement

We strive to do best by our clients, and to provide them with quality business systems and services.

To accomplish this, we dedicate ourselves to:

  • Providing members of our team with the resources required to advance their knowledge.
  • Fostering an environment that encourages personal and professional growth.
  • Upholding the highest ethical standards in all business relationships.
  • Being mindful of our future growth to ensure long-term stability.
  • Contributing to the communities we serve.
  • Aspiring to be environmentally conscious and having sustainable practices for our business.

Meet Our Executive Team

Jim Edwards

Chairman

Jim Dotter

President and CEO

Our Timeline

  • 1954

    Grand Opening

    Edwards Business Systems is founded in West Reading, PA, and begins by selling and servicing typewriters.

  • 1959

    Jim Edwards Joins the Business

    Jim Edwards joins his parents in the business and opens the first branch office in Pottstown, PA.

  • 1993

    Start of Virginia Business Systems

    EBS acquires Virginia Copiers, which is now Virginia Business Systems.

  • 2000

    Elite Dealer for 23 Straight Years

    Awarded Elite Dealer by Office Dealer Magazine- first of 23 straight awards.

  • 2004

    Konica Minolta Pro Tech Award Winner

    EBS earned its first Konica Minolta Pro Tech Award and achieved this honor every year since.

  • 2015-2018

    ​​​​​​​Xerox Awards

    ​​​​​​​Xerox names Edwards Business Systems “Highest Growth Partner” and “Top Revenue Partner.”

    EBS was awarded Elite Dealer Award for the 18th year in a row.

    ​​​​​Xerox names Edwards and Virginia Business Systems the largest Xerox dealer in the country!

  • 2023

    Best Work Places Award

    EBS was awarded Best Work Places Award multiple years in a row.

  • 2024

    70 Years of Business

    Edwards and Virginia Business Systems celebrated 70 years as a company in 2024!

We can help! Reach out today to learn how the right ​​​​​​​products and solutions will save you time and money while helping the environment.

Our Pennsylvania Locations

West Reading

524 Penn Ave.
West Reading, PA 19611

Lehigh Valley

2240 City Line Rd.
Bethlehem, PA 18017

Lancaster

120 W. Airport Road
Lititz, PA 17543

Philadelphia

600 W. Germantown Pike, Suite 400
Plymouth Meeting, PA 19462

Wilkes Barre

1212 Scott Street
Wilkes Barre, PA 18705

Our Virginia Locations

Richmond

9899 Mayland Dr
Richmond, VA 23233

Lynchburg

Roanoke

Charlottesville

11 North Central Avenue
Staunton, VA 24401

Winchester

238 Hope Drive
Winchester, VA 22601

Hampton Roads

1702 Todds Lane

Hampton Roads, VA 23666

Contact Us

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The best solutions for developing your business.

Main PA Headquarters

524 Penn Ave.

West Reading, PA 19611

Main VA Headquarters

9899 Mayland Dr

Richmond, VA 23233

Call us

Call us for more information

800-992-4426

Opening hours

Monday To Friday

8:00 To 5:00 PM

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